Generally speaking the following items are covered as part of your HOA agreement:
- Air Conditioning or Heat not working
- Water leaking from near or at the Air Conditioning system
- Structural issue with the building
- Sewer backup that is due to issues with the general draining of water form the building
An emergency is defined by the inability for the resident to fully enjoy their unit due to loss of water, air conditioning, heating or water leak. Please click the following link to be redirected to the First Service Residential Contact Phone number to report your emergency 24×7 (do not use the form to report your issue). Phone Number
Make sure you ask what if any part of the required repair you are financially responsible for.